Legal
Privacy Policy
Last updated: May 2026
What we collect
- Email — only if you choose to register for bonuses, withdrawal protection, or cross-device login.
- Wallet addresses — deposit and withdrawal destinations.
- Gameplay history — bets, wins, balances, bonuses (required by our license).
- Network metadata — IP address, approximate country, browser/OS user-agent, and timestamps. Used for fraud, AML, and licensed-jurisdiction enforcement.
- Support chat history — messages you send to our assistant.
We do not collect government-issued ID by default. We will request KYC documents only when our risk system, sanctions screening, or license obligations require it.
Why we use it
- Operate the casino and credit deposits / process withdrawals.
- Detect and prevent fraud, money laundering, bonus abuse, and multi-accounting.
- Comply with our Anjouan and Laos licensing obligations.
- Send transactional emails (login codes, withdrawal confirmations, important account notices).
- With your opt-in: marketing emails about promotions and new games.
Who we share it with
We share the minimum necessary data with:
- Game studios — to launch game sessions you start (anonymous session token only).
- Blockchain RPC providers — to read on-chain deposit confirmations.
- Email provider — to deliver transactional and marketing email.
- Hosting & infrastructure — Cloudflare and Supabase for application hosting and database.
- Regulators — Anjouan Gaming Authority and Lao PDR gaming regulator on lawful request.
We do not sell your data. We do not run third-party ad-tech trackers.
Your rights
If you are in the EEA / UK / similar jurisdictions, you may request:
- A copy of the personal data we hold about you.
- Correction of inaccurate data.
- Deletion of your account and personal data, subject to a 5-year financial record retention required by our license.
- To opt out of marketing email at any time via the unsubscribe link.
Send requests to support@spinman.com.
Cookies
We use first-party cookies and local storage only for: keeping you signed in, storing your country gate acknowledgement, and remembering UI preferences. We do not run third-party advertising cookies.
Security
Communications are encrypted in transit (TLS). Player funds are 1:1 backed by stablecoin reserves with the majority held in cold storage. We will notify affected players and regulators of any confirmed personal-data breach within 72 hours.
Contact
Privacy questions: support@spinman.com. Data controller: Spinman N.V..