Frequently asked questions

No. Open spinman.com and you can spin straight away as a guest using your demo balance. Add an email any time to top up with crypto, claim bonuses, and protect your account across devices.

For ordinary play and withdrawals we don't require KYC. We may request verification for unusually large withdrawals, suspected fraud, sanctions screening, or where required by our Anjouan and Laos licensing obligations.

New players get a 100 USDb welcome credit on first email registration, with additional reload bonuses on first deposit. See the bonus banner on the home page for the current offer.

USDT and USDC on Solana, Ethereum, BNB Chain, Polygon, Base, and Arbitrum. USDT on Tron (TRC20). Native SOL, ETH, BNB, MATIC are also accepted and auto-converted to USDT at market rate.

Solana, BNB, Polygon, Base, Arbitrum and Tron credit in seconds. Ethereum typically credits in 1–2 minutes depending on network gas.

Most withdrawals are auto-approved and broadcast in under 60 seconds. Larger amounts may take a few minutes for our risk system to clear.

No fixed daily cap. We may split very large withdrawals into batches for treasury risk reasons; you'll see the schedule in your withdrawal queue.

Use an on-ramp like MoonPay, Mercuryo, Transak, Swapped, or Ramp to buy USDT/USDC with a card or bank transfer, send it to your Spinman deposit address, and you're done. See our Crypto Education hub for step-by-step guides.

Any wallet that can send standard USDT/USDC/native coin transactions. We recommend Phantom (Solana + EVM), MetaMask (EVM), Trust Wallet, Rabby (EVM), and TronLink (TRC20).

Phantom is the easiest entry point: install the browser extension or mobile app, write down your 12-word seed phrase, fund it from an exchange or on-ramp, and you can use the same wallet across Solana and EVM chains.

No. Self-custodial wallets like Phantom and MetaMask are controlled only by your seed phrase. Spinman never sees it and cannot recover it. Always back it up offline.

Every game on Spinman runs on the studio's own certified RNG (Pragmatic Play, Hacksaw, NoLimit City, NetEnt, BGaming, etc.) under their licensing audits. We do not modify outcomes, RTP, or hit rates.

We ship the highest-RTP version each studio offers. Typical RTP ranges 95.5%–96.5% on slots and up to 99.5% on live blackjack. Each game's lobby tile shows its RTP.

Yes. Every slot launches in fun-play with virtual demo balance — no email, no deposit required.

Player balances are tracked on-ledger in our database and backed 1:1 by stablecoin reserves in cold and hot wallets. Withdrawals are processed from a segregated hot wallet replenished from treasury daily.

Cold storage holds the majority of player funds. Hot-wallet operational caps are kept low. In the event of a confirmed breach, withdrawals are paused and reimbursed from treasury — we publish post-mortems.

Email-OTP login is enabled by default. TOTP 2FA is on our roadmap.